Dear members of JWR,
This is the first message of its kind here on the forum, but we felt it was important to share this information with you and be totally transparent.
Unfortunately we've had an individual who has made repeated attacks on various members of this board. For months we have tried to moderate this situation behind the scenes, keeping this drama away from general view. Our goal has been to keep everyone happy, safe, and to support the mission of JWR in maintaining a positive environment for healing and recovery.
In spite of our repeated efforts, this individual has refused to stop these attacks and in fact the issue has escalated dramatically when this member made viscous and repeat attacks against Rifter, who donates so much of his time to peacefully moderating this site.
You know that we do our very best not to ban people here. Our track record proves that. In the last year we have only blocked spammers and had to ban less than 5 troublesome members. This is a much lower number than on similar forums and it is consistent with our mandate to provide support. This calls for a lot more time spent to mediate situations but we are happy to go the extra mile.
However, as you may have noticed, a member on JWR has recently been banned. Since being banned for relentless attacks on JWR members as well as Rifter, this individual has repeatedly tried to re-register under different names, only to come back and continue to abuse. For this reason we have had to enact an official policy on creating multiple accounts. (You can view this policy in the Welcome & FAQ section viewtopic.php?p=51879#p51879
Because of this individuals attacks, we had to limit new member registration over the weekend, which was unfortunate but necessary. We want to keep JWR completely open to new members as and when they need it, but with someone with a vindictive agenda, this makes our job very, very difficult. We are literally at our wits end with this and would like to ask for your support with this issue.
I think that the mod/admin team that helps run this board deserve so much credit. It takes a pretty major, regular commitment of time and energy to do what these guys do and I feel that they deserve appreciation and respect. That is why I am so troubled when a member will take apparent pleasure in abusing one of our Mods or Admins. I simply couldn't maintain JWR without their support and so I view this as a big deal when any one of the site team are attacked repeatedly.
I hope this clears up questions some of you may have had and again we are counting on your support as we work to maintain the quality of JWR.